• Hitting the (Other) Books at Harvard

    They didn’t teach accrual-based accounting at Harvard. At least not to undergraduates. I had to learn it the hard way. When I was a college junior, I managed a student linen service: two pressed sheets (those were the days before no- iron sheets), 3 fresh towels, and a pillowcase delivered once a week to your…

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  • Making Rain (Raines?)

    “You have a real choice in life. You can make rain or get rained on. And there’s a lot of people who just make the choice to go through life with an umbrella.” – Democratic political consultant James Carville This quote surfaced in the Rochester Review a few days ago as I struggled with a…

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  • The Four F’s of Credit and Collection

    I started collecting receivables when I was ten years old… And I’m still at it: Morning home delivery of the Boston Globe, the Herald, the Record-American, and the Post (yes, Boston once had four morning newspapers), cost 33 cents a week, Monday-Saturday. (The “big kids” delivered the Sunday editions.) Every Friday evening, I’d go around…

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  • Bringing Your Creditors Down Gently

    In a prior incarnation, so long ago that it really does seem like a different life, I served as an air intercept controller as part of my responsibilities as a junior officer in the U.S. Navy. From the radar room of the U.S.S.Harry E.Hubbard (DD-748), we sat in the Tonkin Gulf controlling carrier-based fighter planes…

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