"Are you sure that it's going to be safe over
there?" asked our oldest son, Dave,
extrapolating from his First Cavalry experience in
Saudi Arabia prior to the Gulf War of 1990.
"How are we going to keep in touch with you?" asked
another one of our kids. "Do they have cell
coverage?"
You'd think that my wife and I were going to the end
of the earth. In fact, we were better connected last
week in Dubai than we were in Texas' Big Bend
National Park in early 2005, when we were
unexpectedly out of calling range for three days and
daughter Beth was on the verge of calling out the
National Guard to track us down.
We were in the U.A.E., Jordan, and Oman, in
part to catch up with our youngest, Chuck, who's
been consulting with the Saudi Arabia General
Investment Authority to develop a strategy for
building six new "economic cities" at a cost of
$300–400B over the next 25 years. But we
were there also because we were curious to observe
some of the social as well as the economic
developments of these three stable Middle Eastern
countries.
We let the five kids know that they could reach us by
cell phone, but at $1.50–2.50/minute with a
nine-hour time difference, that wasn't practical for
chit-chat. Nor was Skype an alternative — too
much repetitive updating would have been a major
distraction. Instead, we produced a nightly
journal of our Mideast operations and
observations and emailed it to arrive in their "in"
boxes at mid-afternoon.
Voila! No angst. No wondering whether Mom and
Dad had gotten hung up at the Oman-U.A.E. border
crossing (a 10-km. gauntlet) or run down by stray
camels in the Jordanian desert (or, more accurately,
on the beach in Dubai). They were able to track
our movements against the itinerary we'd sent to
them and be reassured that we were under
control. After all, almost half of our activity there
was being audited by Chuck.
It occurred to me while writing these daily travel
summaries that informing our kids has a lot of
parallels for small company managers in reporting to
funding sources, especially bankers and
investors. We were operating in new territory; we had
a broad plan, but expected to be opportunistic; our
"audience' was totally removed from our day-to-day
activity; and the more consistent our reporting
("having a wonderful time"), the less concerned they
became.
Just prior to the trip, for my client Fabrico, a precision
metal fabrication company in Oxford, MA, I completed
my 72nd monthly investors' financial summary to
wrap up the sixth full year (September 30th) of their
ownership of the Company. Generally, Fabrico has
done very well during this period, and the
investors have been consistently supportive, not
because of my deathless prose, but because
their confidence in the management team has been
confirmed by the numbers and by the reporting.
In addition to a positive bottom line (the lack of which
is challenging for any reporter), here are the
elements of good financial reporting to keep
investors' juices flowing:
- Timeliness: The earlier, the better
— but no later than the end of the following
month.
- Accuracy: Once the books are closed for
the month, that's it. No going back to make prior
period adjustments. And there's no excuse when the
auditors have to make major year-end changes.
- Consistent format: Balance sheet,
income statement, cash flow statement.
- Context: Each of these three financial
statements, compared
with the budget and with last year — for the
month just ended, and for the year to date.
- An update: The latest forecast (revised at
least quarterly) for the rest of the year with
assumptions to document any change from the
original plan.
- Financial analysis: What caused the
variances? What are the trends — not only in
revenues and expenses, but in cash, receivables,
inventory, and other balance sheet accounts? How
do the ratios line up — with expectations, with
the industry, and with the bank's financial covenants?
- Non-financial news: Significant results
from sales, operations, or R&D.
- A heads-up: What new developments
might be anticipated in coming months? (You don't
need to be a seer — you'll have the
perspective of at least half of the next month when
you assemble the report.)
If the Accounting Department is doing its job, this
report is less than a two-hour exercise. Done
well, it avoids at least two hours of detailed financial
discussion in board meetings or conference calls.
Furthermore, it establishes an archive through
which to record the company's operating and
financial history, a valuable element in any due
diligence process.
Most importantly, it is tremendously reassuring to
your financial sources — investors, lenders,
lessors, landlords — that you are running a
fiscally disciplined organization. This series of
snapshots builds your credibility in terms that they
most readily understand, and it can significantly
improve your access to the next round of funding
from both established and new investors.
It may also allow you to leave the cell phone at home
while you're traveling, freeing you to compose trip
journals late into the evening. Unless, of course, you
have to get up for the 7:00 a.m. camel races.