A couple of months ago I got a phone call from my
granddaughter Emma, age 6. Emma was very
excited. Her first grade class was raffling off gift
baskets assembled and donated by class parents to
raise funds for St. Jude Children's Cancer Center.
Emma was very well-informed about her mission
and passionate about helping people less fortunate
than she is.
How could any grandparent not invest in the
consortium that Emma was assembling to make the
ultimate raffle bid? (Note: there were as many
baskets as there were bidders, so everyone was a
winner.)
The payoff, of course, went far beyond the
goodies in the basket. Buying stock in a
six-year-old's initial concept of social responsibility
was bound to pay dividends. Nevertheless, my
job as an investor was to ask key questions to make
sure that the concept took root.
"Who are the people that you are helping?"
"Why do they need the money?"
"What are they going to do with it?"
"How much do you want me to give you?"
"When do I have to contribute?"
Emma rose to the challenge. No operating through a
broker (her mother) for her. She patiently responded,
then delivered her close, right from her six-year-old
heart: "You know, Papa — this isn't for me.
We all have to do what we can to help other
people."
So, where do I sign?
There's nothing like passion when you're trying to
close a sale. My client Tom has it. His
second-round $3M financing closed in January, 2007
and was expected to last for a year. Achieving the
company's next developmental milestones by then
would enable him to raise the third and final round at
a significantly higher value.
Not surprisingly, on the way to the market Tom
has run into costly unexpected challenges, which his
team has addressed, absorbing his entire financial
contingency. At the same time, he and his
partners have also discovered some impressive
new opportunities which promise to bring the
company to a much higher level prior to the
ultimate liquidation event.
So they're back in the fund-raising business, three
months earlier than anticipated. Tom's "family
and friends" investors, through his board of directors,
all know what's happening — he's kept them
well-informed. We have updated the financial
projections every two months as the out-of-cash date
ratcheted forward. Everyone knows that another
round is imminent, and almost everyone will invest
again, reluctant to have their stake in this
increasingly valuable start-up be diluted by their
non-participation.
Tom expects to close this Series C round himself,
one-on-one with each investor. He has the
vision, the immediate knowledge of the marketplace,
and the results of his customers' very favorable
first-hand experience with the product. He'll have to
offer a little sweetener in the form of a warrant to
close Series C quickly. But he has the answers and
the tools. It will get done.
Ed is another guy with passion. A client for the past
year, he's capping a successful service industry
career by moving out on his own, having raised $5M
of the $6M that we expected it would take to conclude
Phase I. Unlike Tom, Ed has worked through an
investment banker who successfully raised funds for
companies that employed Ed in the past. The money
has trickled in during the past ten months in
ever-smaller increments, producing a commission
expense of $250,000.
While Ed has made the key presentation to each
investor, it's been Doug, the broker, who has closed
each sale and collected the check. Doug's
interest in the business is directly related to his flow
of fees. The investors are mostly his contacts,
and Ed has developed only tenuous lines of
communication with them. There's no formal
board of directors and no regular operational or
financial briefing.
The financial projections developed last fall have
been on target — $4.8MM to launch and
$1.2MM for working capital in the early months to get
to Phase II. All of the start-up problems have been
surmounted except one — Doug. As he's
gotten to the end of his Rolodex, Doug's commitment
has waned. He's reluctant to go back to his existing
investors for more funding, in effect admitting that he,
a professional fund-raiser, failed to deliver the full
$6MM.
The fire still burns in Ed, starting with the fire to
relieve Doug of any further responsibility. Ed will
finish the job himself, with tactics that he should
have been using from the start, including:
- Developing a personal relationship with
all of his investors;
- Making sure that everyone, including the whole
management team, understands the economic
model of the business;
- Constituting and consulting with a board of
directors or an advisory board;
- Building personal credibility by sharing
the news, good and bad, about the development of
the business;
- Treating investors like the partners they
are: they collectively provide the funding; Ed and
the management team collectively drive the
business.
Ed needs another million. The investors are all
sophisticated; they've been down this road before.
They all need a first-hand dose of Ed's passion and
continuing vision on a regular basis as he answers
their Who-What-Why-When and How Much
questions. And then Ed can deliver the ultimate
close: "This isn't just for me — we all have to
do what we can to keep from going down the chute
together."
It may not be a lesson that a six-year-old could offer,
but self-interest in the face of both fear and greed
works far more often than not. Ask any ten-year-old.