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Good morning!
Interesting ideas for profit-making and non-profit organizations
are seldom in short supply, but ultimately each of them has to
pass the test of economic viability. Unless you're the Federal
Government, if you haven't figured out how to make the
dollars in exceed the dollars out, you're going
to have problems.
Establishing a workable economic model is critical for
organizations. Beyond that, regularly checking your company's
vital signs against this established norm may signal the need
for adjustments.
Here are some of the tools of the modeling kit…
Best regards,

Bradlee T. Howe Financial Managers Trust
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The Modeling Kit
Annie didn't have a clue. There we were a few
years ago in
a cozy restaurant just off Via Veneto in Rome and
she had no
idea why we were there. On this first day out of
Boston,
all she knew was that we were going back to daVinci
Airport in
the morning. Bound for where? The unknown.
An adventuresome spirit and blind faith (in me) had
allowed
my wife happily to survive five months, from
Christmas to the
end of May, knowing that we were going on an
international trip that I had arranged, but not
knowing where
we were going, what we were doing, who (if anyone)
we were
traveling with, what clothes she should bring,
etc.
That's not to say that she didn't ask questions or
look for clues.
Over the months of uncertainty, she managed to
determine that
we were heading east by air. Then I admitted that
she
could plan on our landing in Rome, but only for one
night.
"Rome?" she said. "For only one night? But why would
we want
to leave?"
After we gave the waiter our order that first night, I
pulled out
the itinerary. We were off to the Airport the next day
to
rendezvous with 40 other members of a university
travel group
for a seven-day yacht cruise along the isles and
shores of
Tuscany. Delight by Annie. Such a trip had
never crossed
her radar.
Everything turned out fine. We had wonderful
weather,
excellent traveling companions, the right clothes (not
a slam
dunk — I did the packing selection for both of
us!), and
an extraordinary itinerary. The model worked; Annie's
faith
was rewarded.
The matter of "blind faith" occurred to me with a
couple of
my clients last week. Each of them is an
organization in
which key revenue sources have dried up,
potentially
creating significant losses this year and in the
future. In
each case, the first response was to say, "We'll find
the
revenue elsewhere." One, in fact, offered benign
neglect as a
solution: "We may have to run a deficit this year and
hope that
things will improve in 2007."
The blind faith metaphor also applied to a start-up
company of
my acquaintance, one which offers a potentially very
useful
software service to real estate brokers and their
clients. The
founders have discovered a need and a want, and
they have
established a reasonable price to appeal to a large
market.
Appropriately, they have extended their cash flow
forecast for
several months to their presumed cash breakeven, at
which
time they expect that they'll all breathe more easily,
despite
their modest salaries. With lots of hard work still to
come,
they'll achieve this first stage. But they have
little real
sense as to whether their service will scale up to a
point at
which they will ever be able to pay themselves an
appropriate
wage.
Well-run organizations — even
start-ups
— don't operate on blind faith. They each
have an
economic model which clearly describes the process
by which
they make money. A number of attributes constitute
a good
working model:
- Revenue is not a plugged number
— "The industry leader has 20% of the
market; it's not
too much to expect that we can get 1% (or 2, or 5)
in the next
two years. So let's budget on the basis of $2 million
revenue in
2007." Wrong. Reliable revenues get projected
from the
bottom up based on sales and marketing strategies,
not from
the top down based on needs.
- Expenses will always rise, absent a disciplined
effort to
attend to the details of every invoice and to seek
less
expensive alternatives. So a model which simply
extrapolates this year's expense levels into next year
without
fixed-price supply sources is flawed.
- Operating surprises more often than not have
negative,
rather than positive, implications. A good
economic model
allows for this by projecting efficiencies, productivity,
quality,
collections, retention, and so on at less than
100%.
- The model is not immutable. As even
General
Motors has discovered, when the operating
environment
changes, the model has to change. The trick is to
recognize
when it's the whole environment, and not just your
slice of it,
that's changing. Plugging in to industry information
sources
through trade shows, trade publications, web stats,
common
vendors, and good old networking will test your
modeling
assumptions.
- You — the modeler — are also
not
immutable. You can change, and your
assumptions
can change, based on your feedback loop.
Don't get so
locked into your beliefs about the model that you
misread the
data when variances occur between your
expectations (the
model) and reality (the current results).
Blind faith gets in the way of all of these active
modeling
elements. Blind faith leads managers to avoid
tough
decisions, to postpone the inevitable, to hope for the
best, and
to treat objective issues subjectively. But hard data
actually
helps you make hard decisions, especially if you work
from a
well-formulated baseline. So…
Create a reliable economic model, which
requires:
- That you know the key drivers of your
revenue.
You know what adjustments in sales and marketing
will
produce a desired result in the top line;
- That you have knowledge and control of the
unit
costs of your products or services, with
overhead
appropriately allocated;
- That you understand and anticipate the
relationship
between revenue and cash. Growing companies,
profitable
though they may be, are notorious consumers of
cash;
- That you plan ahead for significant capital
expenses
— machinery and equipment, even a
trade show
booth — and the funding requirements
that go with
them; and
- That you play out the implications of a
variety of
"what-if" sensitivity analyses to identify your
vulnerabilities.
It turned out that Annie's faith in me wasn't so blind
after all. In
fact, she's ready to do it again, the same way, any
time. In a
similar fashion, proven economic business models
replace
blinders with binoculars and faith with facts.
You may not end up in the isles and shores of
Tuscany, but
neither will you end up in the swamp, fighting off the
alligators
and searching for Howe's Bayou.
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Alligator Bites
To expand just a bit on the non-immutable model of the
auto industry:
"The comfortable [domestic auto-producing] situation changed
abruptly when oil prices soared in the 1980s, and the Japanese
gained a toehold exporting attractive, low-cost, fuel-efficient
vehicles to America. Responding to that change and the
subsequent surge in domestically produced Japanese
nameplates...," [Harvard Business School Professor Malcolm]
Salter observes, "…comes down to this: How do you
rewrite all the implicit, explicit, and inefficient contracts and
relationships that comprise the U.S. [auto] industry? To
complete the move from such a protected market into a
wide-open hypercompetitive environment is a very difficult
process."
The old model "confirm[s] that difficulty, as GM and
Ford close plants, cut jobs and production, and try to deflect
talk of bankruptcy… [with] this most recent bout of bad
news… ascribed to some or all of the following:
excessive corporate bureaucracy, arrogance, and
insularity; union obstinacy; exorbitant healthcare costs and
retirement packages; bloated product lines and overcapacity;
and, of course, globalization."
Contrast the new model, described by HBS professor
Kent Bowen: "The Japanese are very good at two things
that are key to success in the auto industry: refreshing their
products, and having the flexibility in their factories to do that
quickly and economically." Furthermore, Bowen says,
Toyota "strives to use its labor force in flexible, creative, and
collaborative ways." And Toyota's biggest worry, he adds,
"is getting too big, too fast, which they feel would make it hard
to find enough good managers, thereby jeopardizing the
company's legendary quality."
— Quoted in the HBS Alumni Bulletin, March
2006
by Gary Emmons, Senior Associate Editor
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About Us
Financial Managers helps the managers of smaller
companies and non-profit organizations develop
reliable financial information for operational
decisions.
On an affordable retainer basis, FM serves as
the
part-time controller and senior financial manager for
multiple clients, leading them to profitability and
positive cash flow.
The goal is for the organization
to outgrow Financial Manager's services, at which
time FM will take the lead in identifying and hiring the
right full-time financial person for the firm, and effect
a smooth transition to his or her management.
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Financial Managers Trust
781-799-5737 | FAX 781-788-9794
PO Box 2 Lexington MA 02420
PO Box 1527 Fort Myers FL 33902
www.finman.com
To read our privacy policy click here. © 2006 Financial Managers Trust. All rights reserved.
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DRAINING THE SWAMP
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The web is full of sites dedicated to quantitative
modeling. For
financial analysis, one of the most comprehensive
sites has been compiled
by Matt H. Evans, CPA, of Arlington, VA.
The "Top Five" most popular files downloaded from
his web
page are:
- Capital Budgeting Analysis (xls) —
Basic
program for doing capital budgeting analysis with
inclusion of
opportunity costs, working capital requirements,
etc.
- NPV & IRR (xls) — Explains Internal
Rate
of Return, compares projects, etc.
- Free Cash Flow (xls) — Cash flow
worksheets, subsidized and unsubsidized
- Balanced Scorecard — Set of
templates
for building a balanced scorecard
- Excel Workbook 1–2 — Set
of
worksheets for evaluating financial performance and
forecasting.
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