Seasonal businesses are scary, especially
product-based seasonal businesses with long
finance cycles.
I cut my financial teeth in the bicycle industry back
in the days
when Univega was one of the leading U.S. brands.
My
mentor was the late Ben Olken, whose retail
store, The
Bicycle Exchange, was a Harvard Square landmark for
more
than 50 years.
Recognizing the limitations inherent in being a
single-store retailer, Ben had established his own
distribution
company to import and market Univega bikes
throughout the
Northeast. The business grew steadily during the
late '70s and
'80s, to a point at which Ben's company was
responsible
for the distribution of more than 30,000 bikes a year
to 200-plus retailers, plus three little Howes and
their
father.
At that time, the old-line U.S. manufacturers
— Schwinn
and Huffy and others — were losing market
share to
new brands sourced from Japan and Taiwan,
whence
Ben Olken, Inc. contracted its production. Then, as
now, the
primary benefit of outsourcing overseas, given
competitive
quality, was price — especially with the yen at
220-240
to the dollar. The drawback was lead time:
the
manufacturers wanted to know in November and
December
what we were expecting to sell in April, May, and
June. They
also wanted our purchase orders by the end of
January,
accompanied by a bank letter of credit, assuring
that they
would get paid as soon as they shipped the
product.
Their receipt of the P.O. and L/C started the
manufacturing
(4–6 weeks) and ocean freight cycle (4
weeks) —
product ordered in mid-December hopefully
arrived in
early March. If our salespeople had been
successful with
their retailer accounts, most of those bikes went out
the door
by the end of March for the start of the spring retail
selling
season in April.
In a good year, customers would
snap up the
new models and the retailers would be starting to
pay us
by early June. So Olken's company regularly had
a
"finance cycle" of six months from the
commitment of the
L/C until Ben finally got paid on his invoice. With over
60% of
his annual sales occurring in March through June (a
month
ahead of the retailers' peak), Ben had a financing
challenge.
Fortunately, a succession of local banks was equal to
the
challenge. As each container of bikes "hit the water"
in East
Asia and the letters of credit were presented for
payment by
our vendors, the bank advanced us 50% of the
landed
value (including duty, freight, and insurance)
of the
inventory in the shipment. Then, once it was
processed
through the warehouse in Stoughton and sold to
a retailer
customer the advance rate (the amount eligible
to be
loaned) went up to 80% of our invoiced
price on each
bike. This "asset-based lending" was critical to
Ben Olken's
business.
At key intervals in the spring, the Company often
had bank
obligations that exceeded half its annual
revenue. An
extended winter (think April snowstorms) or a
succession of
rainy weekends in April and May could clog the
pipeline,
leaving the retailers with unsold inventory and Olken
with bikes
coming (in) but not going (out). At the same time,
the
financing "availability" was usually contingent on
being able to
move from 50% inventory financing to 80%
receivable
financing to 100% payment by our customers
(80% of
which paid down the bank loan), all within a
60-90 day
period.
With so many variables to keep track of —
bike models,
price points, letters of credit, inventory values,
retailer
purchases, sell-through, credit availability, loan
advances
— financial projections were critical.
It was no
coincidence that the growth of Ben Olken's
distribution business
coincided with the introduction of the electronic
spreadsheet.
VisiCalc, then Lotus, then Excel enabled us. Instead
of using
13-column journal paper, pencils, and erasers to
produce one
master plan, which was not easily reproduced to
share with the
bankers, we had the newly-discovered ability to
consider
multiple options and for the first time to engage
in "what-if"
scenarios, including the bad weather nightmare,
testing
multiple assumptions en route to a bankable result.
Getting our bankers on the same (spreadsheet)
page with
us was critical to our financing, but equally important
was
having a financial roadmap for all of our
constituents
— vendors, salespeople, warehouse workers,
customer
service reps, and the retailers. They could see that
the rainy
day plan called for price cuts to move inventory. But
everyone
also knew that without stocking up early, the
retailers ran the
risk of running out of inventory in June. So, by the
time that
the system had to be committed to, in early
February,
everyone was on board except the customer.
Fortunately, only
the most astute of them knew that April showers
brought May
price cuts.