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Good Morning!
When sales are down and competition is fierce, there's often a
temptation to discount your prices, even if just to
keep some cash flowing in. Such a short-term fix can
cause long-term pain…
Best regards,

Bradlee T. Howe
Financial Managers Trust
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Papering Over the Numbers
More than a few years ago, I found
myself doing the same thing at the age of forty that I was
doing at the age of ten — delivering newspapers.
However, instead of the Herald and Globe on
my battered old Schwin bike, I was distributing The
Cambridge Express in my battered old Ford Maverick.
Succumbing to the siren call of entrepreneurship, I had been
talked into starting up a free-circulation weekly competitor
to the Boston Phoenix in order to market
Cambridge's small retailers to its rising Yuppie class. With a
staff of seven, I was editor and publisher (and
circulation manager, as it turned out); my partner handled
production and ad sales.
Unfortunately, the early-Reagan recession hit just as we were
beginning to get some traction with the business, and the
retailers that we had counted on for $50–100/week
in advertising were hard-pressed to give us
$10. Unfortunately, too, the Newton and Brookline
TAB, which
had had two years' head start, saw the same opportunity that
we did. With much greater resources they expanded to
Cambridge within a month of our first edition.
So we were bleeding. My partner, experienced in the
publishing industry, said, "Look — we have enough
advertisers like the Coop and the Cambridge Trust paying rate-
card prices. As long as we cover our variable costs
and fill out the advertising hole in the paper, we'll be
fine with whatever we can get from Guidi's Pizzeria and
others."
Well, $20 for an eighth of a page when we were supposed to be
getting $100 just didn't cut it. True, printing 20,000 copies of
each page of the paper did cost about $160, so $20
theoretically covered its portion of our printing bill. But each
page included some non-revenue producing editorial copy, and
revenue from each ad was supposed to contribute to production
overhead, to editorial and circulation expense, and especially
to Selling, General, and Administrative (SG&A) expense.
"For the first five years in the publishing industry,"
said my partner, "success is measured by survival.
You survive, you're a success. Then the advertisers start
coming to you instead of vice-versa."
Applied to the Express, that meant: we'll give
away the ads, but we'll make it up in volume.
Somehow that didn't ring true. But our need for revenue
— any revenue — was too great. The TAB
kept underpricing its ads, so we did too. We had the
better product, but they had the deeper pockets. Our prices
covered our direct costs and some of the overhead; their prices
covered their direct costs, but their overhead was split three
ways — in Newton, Brookline, and Cambridge —
so their unit costs were lower. They were the ones
that made it up in volume, and blew us out of the water in
thirty short, painful months.
The difficult lessons of that experience continue to provide
some of the navigational aids for the Howe's Bayou
swamp buggy:
- Pricing below full cost is like getting hung up on
the root of a banyan tree — you rev the engine, but
you don't make much headway.
- The cost of a can of gas may get you to the other
side of the swamp, but it doesn't pay for the boat, the
trailer, the insurance — all of the full costs that
contribute to the cost of a ride.
- If you're sure you've covered all of your costs with your
fee for the first three passengers, then the fourth can ride for
nothing, but there's a lot of potential profit in that fourth
seat.
- Once the word gets around that buggy rides are going for
$10, good luck getting your price back up to $20 to cover
your full costs.
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Alligator Bites
In the promising early days of The Cambridge Express
(see main article), Guidi's Pizzeria was our staff hang-out.
Guidi even bought some ads in the paper, once we offered him
a discount. Trouble was, every time that I went by his shop to
collect on his invoice, he'd put me off.
"How about I send you pizza for the whole office?" he'd say.
"Have a pizza party on Friday afternoon — it's good for
morale."
Finally I relented, figuring it was the only way that I was going
to collect. It was good for morale, but it was an
expensive party — Guidi credited his advertising invoice
with the full price for the pizzas, even though his direct cost
couldn't have been more than 20 cents on the dollar.
Guidi, it turned out, had an excellent handle on his cost
equation, and an even better handle on managing his creditors.
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About Us
Financial Managers helps the managers of smaller
companies and non-profit organizations develop
reliable financial information for operational
decisions.
On an affordable retainer basis, FM serves as
the
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The goal is for the organization
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DRAINING THE SWAMP
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Is there really such a thing as "making it up in
volume
"?
Consider a manufacturer of the classic widget:
- After adding 10% for profit, do you price at $550
or for
$312, or somewhere in between?
- Assess your market to determine the
perceived
value of your product or service.
- Then assess the elasticity of demand —
how
sensitive is the price: volume relationship?
- Estimate your sales potential at each of several
price
levels.
- Calculate your unit costs, as above, for
each of
those levels.
- Determine your profit by the difference
between
total revenues and total costs.
- Set your price at the level that maximizes your
profit and
then…
GET OUT THERE AND SELL !!
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