They didn't teach accrual-based accounting at
Harvard. At
least not to undergraduates. I had to learn it the
hard way.
When I was a college junior, I managed a student
linen service:
two pressed sheets (those were the days before no-
iron
sheets), 3 fresh towels, and a pillowcase delivered
once a
week to your dorm room: $26 a year, all payable in
advance.
What a deal — we had 5,000 customers
and
all of the
money came in from concerned moms during the
summer,
before school even started. I figured that my
bottom line for
the July-September quarter would be fantastic.
Not so.
Lesson #1: You can't
book
revenue that you haven't earned.
The school year ran for nine months; our revenue
was
accrued (added up and set aside for
the
future) during the summer months and then recorded
as
income over the next nine months. We received
$130,000 for
our services by September 30 and recorded it on the
Balance
Sheet as "Unearned Revenue." Then
we
earned $14,444 ($130,000/9) for
each of the
nine months starting in September and recorded it on
the
Income Statement as we delivered our service.
What about all of those start-up marketing and
administrative
expenses? They were paid out by us in the first
three months,
as invoiced, but for accounting purposes they were
rolled up
into a tidy ball called "Prepaid
Expenses" and
accrued on the Balance Sheet. Like the Unearned
Revenue,
they were apportioned evenly and charged out as
expenses
over the next nine months.
Lesson #2: You have to
match
revenues and expenses to understand and track your
economic
model.
The next year, my senior year, I managed another
business for
which cash accounting would have been misleading.
We
chartered 18 airline flights and sent 2,000 students,
faculty,
and staff to Europe or home to the West Coast at
various
intervals during the summer. At ticket prices of
$240–
300 a seat, round-trip, we grossed nearly $600,000.
The airlines, of course, wanted their money up front
— a
healthy deposit, then final payment at least 30 days
in
advance, recorded as a Prepaid
Expense on
our books. To fund this working capital requirement,
we had to
collect our Prepaid Revenue from our
passengers well in advance. But none of the
Revenue
was earned, and none of the chartering Expense
incurred, until
the flights actually took off in June, July, and
August.
So our financial statements looked strange —
cash
building up on the balance sheet during the school
year offset
by liability for Deferred Revenue; and
then
cash going out in big chunks to the airlines offset by
an asset
called Prepaid Expense.
But no revenue
appeared on
the income statement until the first flights left in
June.
Lesson #3: You can go
nine (or
even eleven) months without booking revenue, but
don't let
that big cash number fool you into thinking that
you're making
money.
How did we know we were making money?
My full-
time
secretary and I and the four other students who
worked with us
tracked it against our budget.
We spread the cost
of chartering
each plane over a 95% "load factor." Then we added
$40 per
seat to cover our overhead — salaries,
benefits, rent,
phones, insurance, marketing, etc. If we sold our
budgeted
2,000 seats, we had $80,000 as a "Contribution to
Overhead" to
cover those expenses. The $80,000 went further in
those days
(Harvard tuition was $1,520 for my senior year), but
even with
a reasonable contingency we couldn't have made it
without
detailed budgeting, careful monthly tracking of
overhead, and
periodic forecasting.
Lesson #4: If your
revenues
aren't timed to match your expenses neatly each
month, you're
flying blind without a 12-month budget.
For every unsold seat short of 2,000, we had to
absorb the loss
of not only the $40 overhead fee, but also the
$200–260
per-seat cost that we had to pay United, Swissair,
or BOAC.
Conversely, for every seat over 2,000, up to the full
2,200-seat
capacity, we brought $240–300 straight to
the bottom
line.
It was a marketing game, for sure, but it was
also an
administrative challenge — no
cancellations
until the
flight was full and your replacement had paid in full.
All six of
us could do the numbers in our heads — what
the
bottom line looked like each month was important
only in the
context of where we thought we would be at that
point. The
12-month results were critical to the profit-share
bonuses that
we fully anticipated.
Of the 18 round-trip flights, one was cancelled due
to lack of
demand, and one went off a few seats short of being
full. The
other 16 hit the 100% mark, some as early as
February or
March. It was money in the bank and on the
balance
sheet, but
it wasn't on the income statement until the flights
took off.
Lesson #5: In cash-
basis
accounting, you record revenues when you receive
the cash
and record expenses when you pay it out. In
accrual-basis
accounting, you earn your revenue when you deliver
your
product or service, and in the same period, you incur
all of the
expense related to delivering that product or
service.
When we drew the line on the charter flight business
at the end
of August, we had proven the economic model.
We had
cash left over in the bank, and net income on the
bottom line,
and when we paid off all of our bills, the two came
pretty close
to matching…
…or at least they did before an accrual for my
bonus trip
to Europe.